Medical Assistance Transportation

• This transportation should only be used as a LAST RESORT. It is a scheduled, shared ride program for transportation to medical appointments during normal business hours. (You will often times share a ride with other clients)
• You MUST be covered by Medicaid and have an active Medical Assistance (MA) number.
• You must not have any other way to get to the appointment you are requesting transportation for.

Before you schedule a ride check to see if friends or family can give you a ride. Also check to see if you and your provider are located on bus lines. If so, take public transit.
If neither of those options are possible, please do the following:

• Call 1-877-312-6571 - Monday - Friday 8:00 a.m. - 3:00 p.m. (except holidays and State Service Reduction days)
• 24 hours before your appointment time call 1-877-312-6571 (You may schedule a week in advance)
• Date and Time of appointment
• Name, address and telephone number of provider
• Specific reason for your visit.

Provider Certification Form (Recipients must complete)

Medical Assistance Transportation Program Recipient Guide